About
Hi, I'm Laura.
A few short paragraphs about your background, how you work, and what you're looking for next.
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Experience
2026–Present
Agentforce Specialist, Account Executive
Salesforce
Helping customers design and launch AI agents with Agentforce.
2025–2026
Distinguished Technical Architect
Salesforce
2019–2025
Enterprise Architect
Salesforce
Designed complex, cross-cloud solutions across Data, Sales, Service and Marketing Clouds, AWS, Snowflake and API-led integrations. Led a quarterly enablement course on Marketing Cloud for 50+ solution engineers worldwide.
2021–2022
Guest Faculty, MSIM Graduate Program
University of Washington Information School
Taught courses on leadership, management and current issues in tech in the Information Management master's program.
2018–2019
Client Engagement Manager
Outreach.io
Led Outreach implementations for enterprise clients.
2015–2018
Associate Principal Solution Architect
Salesforce
Owned the technical relationship for Salesforce's largest retail clients and designed and built solutions on more than 50 projects.
2014–2015
Manager, Key Accounts Services
Salesforce
Led a professional services team for a large enterprise retail client, including a holiday quarter of 200+ campaigns launched without errors.
2011–2014
Technical Implementation Consultant, Deployment Specialist
ExactTarget Marketing Cloud
Implemented and QA tested advanced account configurations. Named Peer of the Year.